School of Visual Arts
  • New York, NY, USA
  • 55000-55000 per year
  • Salary
  • Full Time

Department: Audio Visual Services

Reports To: Assistant Director, AV and Event Operations

Position Overview:

Provide day-to-day technical support, maintenance, and upkeep of projection, computer, Network, and related equipment housed in new and existing SVA Smart Classrooms and Screening Facilities. Participate in planning new Smart Classrooms and Screening Facilities that have yet to be installed.

Duties and Responsibilities:

  • The general maintenance and upkeep of Extron control panels, switchers, and related Extron equipment used in SVA Smart Classrooms and Screening Facilities.
  • The general maintenance and upkeep of projection and computer equipment in SVA Smart Classrooms and Screening Facilities.
  • The ability to work directly with SVA IT staff to ensure all SVA Classrooms and the equipment housed therein are consistently on and remotely viewable on the SVA Network via Extron Global Viewer Enterprise.
  • The ability to troubleshoot and resolve projection and user-based control issues in SVA Smart Classrooms and Screening Facilities.
  • The ability to program and configure Extron control panels and Touch-Link control panels for use in SVA Smart Classrooms and Screening Facilities
  • Work with the AV and Event Operations Assistant Director to provide first-tier immediate tech support to SVA Faculty, Administrators, Staff, and the end users of SVA Smart Classrooms and Screening Facilities.
  • Creation and implementation of interfaces that are required for the Extron control and Touch-Link panels in use in SVA Smart Classrooms and Screening Facilities
  • Help the AV and Event Operations Assistant Director design new SVA Smart Classrooms and Facilities.
  • Flexible schedule, including the ability to work weekends and evenings on occasion.
  • Assist the SVA AVS staff in the maintenance of all portable and hard-wired computer terminals that are used for presentations in SVA Smart Classrooms and Screening Facilities for classes and events.
  • Assist with the training of SVA Faculty, Administrators, and user base in using Extron equipment, projection gear, computers (Mac and PC), digital and analog audio/video, control., recording, and playback devices.
  • Ability to fill in for other FT AV Staff when required


  • Bachelor's degree required
  • Extron Audio Visual Associate Certification required
  • Passing Extron Configurable Control System exam required
  • Extron Control Professional Certification required
  • General knowledge of computer Networking required
  • Knowledge of Extron Global Viewer Enterprise required
  • Knowledge of Extron Global Configurator required
  • Bi-Amp Certification a plus
  • Prior experience working in a professional educational environment preferred
  • Being adept in the use of Auto-Cad Software
  • Ability to read and interpret blueprints, floors plans, and technical wiring diagrams
  • Extensive audio-visual experience required
  • Very Strong computer skills, both in the area of Systems Administration and general office computer usage
  • Knowledge of all software and hardware used in SVA Smart Classrooms, Screening Facilities, and Administrative Offices
  • Knowledge of Audio Visual, Computer, Presentation, and Control Terminology
  • Ability to troubleshoot and resolve scheduling conflicts in advance
  • Ability to explain technical concepts to a non-technical user base
  • A proactive approach to all responsibilities and duties
  • Must possess exceptional oral, written and interpersonal communication skills
  • Ability to maintain focus and perform multiple tasks simultaneously
  • Self-motivated, reliable and punctual
  • Ability to handle high-pressure situations
  • Ability to work a flexible and fluctuating work schedule - including weekend and evening hours, as dictated by the needs of the college.
  • Live event experience is preferred but not required

Working At SVA

School of Visual Arts has been a leader in the education of artists, designers, and creative professionals for nearly seven decades. With a faculty of distinguished working professionals, dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility. Comprised of more than 6,000 students at its Manhattan campus and 35,000 alumni in 100 countries, SVA also represents one of the most influential artistic communities in the world.

The School of Visual Arts is an equal-opportunity employer. Diversity and inclusion is a core principle of the College. SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.

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