Department: Audio Visual Services

Reports To: Asst. Audio Visual Manager and Asst Director of AV and Event Operations

Position Overview:

Provide day-to-day technical support, maintenance, and upkeep of projection, computer, Network, and related equipment housed in new and existing SVA Smart Classrooms and Screening Facilities.

Duties and Responsibilities:

• Assist Sr AV Engineer in the general maintenance and up-keep of Extron control panels, switchers, and related Extron equipment used in SVA Smart Classrooms, and Screening Facilities.
• Assist Sr AV Engineer in the general maintenance and upkeep of projection and computer equipment in SVA Smart Classrooms and Screening Facilities.
• The ability to work directly with SVA IT and AV staff to ensure all SVA Classrooms and the equipment housed therein are consistently on and remotely viewable on the SVA Network via Extron Global Viewer Enterprise.
• The ability to troubleshoot and resolve projection and user-based control issues in SVA Smart Classrooms and Screening Facilities.
• The ability to update and resolve control issues on Extron control panels, and Touch-Link control panels for use in SVA Smart Classrooms and Screening Facilities
• Work with the AV Asst Manager to provide first-tier immediate tech support to SVA Faculty, Administrators, Staff, and the end users of SVA Smart Classrooms and Screening Facilities.
• Assist Sr AV Engineer in creating and implementing interfaces required for the Extron control and Touch-Link panels in use in SVA Smart Classrooms and Screening Facilities.
• Help assist the Assistant Director of AV and Event Operations and IT Director in designing new SVA Smart Classrooms and Facilities.
• Flexible schedule, including the ability to work weekends and evenings on occasion.
• Assist the SVA AVS staff in the maintenance of all computer terminals both portable and hard-wired, that are used for presentations in SVA Smart Classrooms and Screening Facilities for classes and events.
• Assist with the training of SVA Faculty, Administrators, and user base in using Extron equipment, projection gear, computers (Mac and PC), digital and analog audio/video, control., recording, and playback devices.
• Ability to fill in for other FT AV Staff when required

Qualifications:

• Bachelor's degree
• Extron Audio Visual Associate Certification required
• Extron Configurable Control System Certification required
• Extron Control Professional Certification preferred
• General knowledge of computer Networking preferred
• Knowledge of Extron Global Viewer Enterprise preferred
• Knowledge of Extron Global Configurator preferred
• Prior experience working in a professional educational environment preferred
• Very Strong computer skills, both in the area of Systems Administration and general office computer usage
• Knowledge of all software and hardware used in SVA Smart Classrooms, Screening Facilities, and Administrative Offices
• Knowledge of Audio Visual, Computer, Presentation, and Control Terminology
• Ability to troubleshoot and resolve scheduling conflicts in advance
• Ability to explain technical concepts to a non-technical user base
• A proactive approach to all responsibilities and duties
• Must possess exceptional oral, written, and interpersonal communication skills
• Ability to maintain focus and perform multiple tasks simultaneously
• Self-motivated, reliable, and punctual
• Ability to handle high-pressure situations
• Ability to work a flexible and fluctuating work schedule - including weekend and evening hours, as dictated by the needs of the college.
• Live event experience is preferred but not required

Working At SVA

School of Visual Arts has been a leader in the education of artists, designers, and creative professionals for nearly seven decades. With a faculty of distinguished working professionals, dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility. Comprised of more than 6,000 students at its Manhattan campus and 35,000 alumni in 100 countries, SVA also represents one of the most influential artistic communities in the world.

The School of Visual Arts is an equal-opportunity employer. Diversity and inclusion is a core principle of the College. SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.